Call Center

Support Contact &  Hours

Have questions? Call us.

610-275-6090 Ext 1.


8:00AM-6:30PM Eastern
Monday through Friday


Online Help 

Email: support@dccs.com

We respond to emergencies 24/7

Average response time is less than one hour


Training & Resources

 

Unparalleled Training for Our Customers

No other company in our industry provides the level of training or system installation DCCS offers. For your convenience, we’ll train your staff on site during installation. You’re also welcome to take advantage of our special training sessions we offer at DCCS' educational center or join a DCCS User Group.

We’ve designed DCCS software and hardware to be user-friendly in every way to minimize downtime spent learning your system, no prior computer skills are necessary.

New User Training

These streamlined, two-day class sessions are tailored to owners, managers and key personnel.

Continuing Education

  • Advanced User Classes
  • Teaches you to create, run and read reports for production, marketing, and inventory
  • User Groups
  • Documentation

On-Site Installation and Training

Helps you customize your system to work best for you.

Technical Seminars

  • Specialized training for multi-store operations
  • Teaches you how to set up and install systems
  • Provides in-depth training in system utilities
  • DCCS Web site where you can post questions and correspond with other system users and personnel